Director, Field Digital Capabilities

Merck & Co., Inc.

North Wales, Pennsylvania, United States
Base: $173,200.00 - $272,600.00; bonus/equity: ann...
Hybrid
Crm platform experience veeva salesforce
Regulated industry compliance knowledge
Vendor management and sla negotiation
The Director, Field Capabilities leads a team that evolves CRM and field enablement capabilities to improve commercial effectiveness and ensure compliant engagement reporting

Job Summary

  • The Director, Field Capabilities leads a team that evolves CRM and field enablement capabilities to improve commercial effectiveness and ensure compliant engagement reporting.
  • This role defines the capability roadmap for CRM and field tools while translating commercial priorities into prioritized initiatives and release plans.
  • The successful candidate will be eligible for an annual bonus, long-term incentive, and a comprehensive benefits package including medical, dental, vision, and 401(k).

Matching Summary

The Director, Field Capabilities leads a team that evolves CRM and field enablement capabilities to improve commercial effectiveness and ensure compliant engagement reporting.

Salary

Base: $173,200.00 - $272,600.00; Bonus/Equity: Annual bonus and long-term incentive eligible; Benefits: Medical, dental, vision, 401(k), paid holidays, vacation

Skills & Requirements

Must-have

  • CRM platform experience Veeva Salesforce
  • Regulated industry compliance knowledge
  • Vendor management and SLA negotiation
  • Cross-functional stakeholder engagement
  • Field enablement and account planning

Nice-to-have

  • Strong strategic thinking skills
  • Ability to thrive in ambiguous environments
  • Experience with virtual engagement tools
  • Proven people leadership capabilities
  • Change management playbooks expertise

Key Requirements

  • Bachelor's degree required
  • 5+ years in CRM or digital field enablement
  • People management experience preferred
  • Hybrid work requirement: 3 days on-site weekly
  • No visa sponsorship available

Work Rights

Not specified

Tailored Resume

Cover Letter