ING is seeking an experienced Digital Product Manager for a 12-month Fixed Term Contract within their Daily Banking Frictionless Banking team, focusing on enhancing customer journeys and driving digitization initiatives. The ideal candidate will have a strong background in digital product management and customer experience design, fostering cross-functional collaboration to deliver efficient banking solutions
Job Summary
The role involves leading digitisation initiatives to streamline and automate customer journeys across Daily Banking.
Candidates will collaborate with cross-functional teams including Tech, Operations, and Marketing to deliver seamless outcomes.
Benefits include discounted health insurance, an additional rest day for wellbeing, and a volunteer IMPACT day.
Matching Summary
Match Score: 85
ING is seeking an experienced Digital Product Manager for a 12-month Fixed Term Contract within their Daily Banking Frictionless Banking team, focusing on enhancing customer journeys and driving digitization initiatives. The ideal candidate will have a strong background in digital product management and customer experience design, fostering cross-functional collaboration to deliver efficient banking solutions.
Skills & Requirements
Must-have
Digital product management experience
Customer journey optimisation skills
Agile delivery and backlog management
End-to-end process improvement
Cross-functional stakeholder collaboration
Nice-to-have
Banking industry background
Data-driven decision making mindset
Innovation in customer experiences
Strong analytical capabilities
Key Requirements
Proven track record in digital solutions design
Experience with application flows and onboarding processes