Senior Engineer/ Engineer, Service Field

Otis

Kowloon Bay, Hong Kong
Lead preventive maintenance team
Oversee field manpower and resources
Client relationship management
Assist in leading a team to carry out preventive maintenance actions, oversee field manpower and resources allocation; and provide site coordination/support to ensure smooth daily field operations

Job Summary

  • Assist in leading a team to carry out preventive maintenance actions, oversee field manpower and resources allocation; and provide site coordination/support to ensure smooth daily field operations.
  • Maintain good client relationships through conducting regular visits, preparing regular/ad-hoc reports as requested; and responding to client’s enquires in a prompt and professional manner.
  • Implement Company Internet of Things (IoT), cloud-based applications and mobile apps to drive operational efficiencies and foster a culture of working smart.

Matching Summary

Assist in leading a team to carry out preventive maintenance actions, oversee field manpower and resources allocation; and provide site coordination/support to ensure smooth daily field operations.

Skills & Requirements

Must-have

  • Lead preventive maintenance team
  • Oversee field manpower and resources
  • Client relationship management
  • Monitor lift & escalator performance
  • Root cause analysis of technical issues
  • Implement service quality programs
  • Ensure safety and ethics compliance

Nice-to-have

  • Comfortable with conflict & change
  • Passionate for professional development
  • Culture of working smart

Key Requirements

  • Bachelor’s degree (or above) in Mechanical, Electrical/Electronic Engineering, Building Services or a related discipline
  • Good command of spoken and written English and Chinese
  • Good computer skills including Word, Excel and PowerPoint

Work Rights

Not specified

Tailored Resume

Cover Letter