Teamleiter Customer Service (m/w/d)

Medline Industries Inc

Kleve, Germany
On-site
Customer service leadership
Team development
Process improvement
As Teamleiter Customer Service, you will lead our DSR team with heart, clarity, and a focus on the essentials, ensuring excellent customer service and fostering employee strengths

Job Summary

  • As Teamleiter Customer Service, you will lead our DSR team with heart, clarity, and a focus on the essentials, ensuring excellent customer service and fostering employee strengths.
  • You will develop and implement new strategies together with the Head of Customer Service, building strong connections with various departments and acting as a reliable sparring partner for your team.
  • Medline offers individual onboarding, flexible work arrangements, comprehensive development opportunities, and a supportive work environment where you can make a real impact.

Matching Summary

As Teamleiter Customer Service, you will lead our DSR team with heart, clarity, and a focus on the essentials, ensuring excellent customer service and fostering employee strengths.

Skills & Requirements

Must-have

  • Customer Service Leadership
  • Team Development
  • Process Improvement
  • KPI Tracking
  • Customer Needs Understanding

Nice-to-have

  • Empathic Leadership Style
  • Solution-Oriented Mindset
  • Creative Thinking
  • Collaboration with Stakeholders

Key Requirements

  • Leadership experience in Customer Service
  • Sales Support experience
  • Strong communication skills
  • Analytical skills
  • Proficiency in MS Office
  • Fluent English

Work Rights

Not specified

Tailored Resume

Cover Letter