Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals
Job Summary
Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals.
Be eligible for competitive benefits package, including Paid Volunteer time and Pension Plan.
Provide exceptional service to members in branch and over the phone regarding insurance policies, membership and insurance billing, and other services for members including passport photos, planning road trips, and cashiering duties.
Matching Summary
Be provided with the training you need on an array of AAA products and services to interface with members with confidence and help you meet your individual and team cross-selling goals.
Skills & Requirements
Must-have
Exceptional customer service skills
Insurance policy support
Membership and billing inquiries
Microsoft Office proficiency
Ability to work overtime
Nice-to-have
Teamwork environment
Career-minded professional
Service-driven individual
Adaptability to change
Key Requirements
High School diploma or GED
Background check and drug screening
Ability to navigate Windows, Outlook, Word, and the Internet
Strong verbal and written communication skills
Experience in customer service environment helpful