Our Capital One India HR Operations team is on a mission to enable game-changing business results by providing programs and solutions that improve the associate and candidate experience
Job Summary
Our Capital One India HR Operations team is on a mission to enable game-changing business results by providing programs and solutions that improve the associate and candidate experience.
We are looking for a HR Generalist to join our dynamic Operations team, where you’ll have an opportunity to create, iterate, and streamline our core programs and processes and drive systems integration that support HR delivery excellence.
This role interacts with cross-functional global partners to understand strategies and roadmaps, resolves issues and escalations, and uses data to connect the dots between processes, systems, and people, generate insights and recommend and/or deliver improvements that enhance HR services.
Matching Summary
Our Capital One India HR Operations team is on a mission to enable game-changing business results by providing programs and solutions that improve the associate and candidate experience.
Skills & Requirements
Must-have
HR operational processes
process gap identification
stakeholder partnership
integrated workflows and systems
Standard Operating Procedures (SOPs)
data accuracy and integrity
Nice-to-have
passion for learning
continuous improvement
knowledge sharing
operational excellence
data driven mindset
Key Requirements
Bachelor’s degree
At least 3 years of experience in project, program, process or product management
9+ years of total experience as a Delivery Lead
9+ years of total experience in Human Resources
Professional Human Resources Certification or Project Management Professional Certification
Experience in process documentation and tools
Familiarity with HR systems (Workday, Salesforce)
Proficient in g-suite and Microsoft Office
Demonstrated ability to manage multiple priorities simultaneously