Client & Policy Servicing Processor

AIG Malaysia Insurance Berhad

Kuala Lumpur, Malaysia
2 day onsite
Policy servicing transactions
Digital workflow platforms
Data integrity
AIG Malaysia Insurance Berhad is seeking a Client & Policy Servicing Processor to handle various policy servicing transactions while ensuring compliance with internal guidelines and regulatory standards. The ideal candidate should possess strong attention to detail, customer service orientation, and digital literacy to support operational processes effectively

Job Summary

  • Responsible for processing a range of policy servicing transactions including endorsements, renewal, cancellations, reinstatements and updates to client or policy details.
  • Manage servicing requests through policy administration systems and digital workflow platforms by monitoring assigned work queues, system generated tasks and automated transactions.
  • At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you.

Matching Summary

Match Score: 85

AIG Malaysia Insurance Berhad is seeking a Client & Policy Servicing Processor to handle various policy servicing transactions while ensuring compliance with internal guidelines and regulatory standards. The ideal candidate should possess strong attention to detail, customer service orientation, and digital literacy to support operational processes effectively.

Skills & Requirements

Must-have

  • policy servicing transactions
  • digital workflow platforms
  • data integrity
  • regulatory requirements
  • operational guidelines

Nice-to-have

  • customer experience focus
  • continuous improvement mindset
  • interpersonal skills
  • problem solving skills

Key Requirements

  • Requires in-person collaboration
  • Good English communication skills
  • Digital literacy

Work Rights

Not specified

Tailored Resume

Cover Letter