Connect And Assure Specialist

879

Not specified; not specified; benefits include 18 ...
Shift rotation (7:00 am to 7:00 pm)
Tier 2 troubleshooting capability
Fttn/b fttc fttp hfc technical knowledge
Business customer operational experience
The Connect and Assure Specialist position at nbn offers an opportunity to contribute to Australia's telecommunications infrastructure by managing business customer orders and incidents. This role requires strong technical knowledge of telecommunications along with excellent communication and stakeholder engagement skills

Job Summary

  • The role involves end-to-end ownership of business customer orders and incidents to drive timely outcomes for nbn services.
  • Candidates must possess strong technical knowledge of telecommunications technologies including FTTN, FTTC, FTTP, and HFC.
  • The position offers flexible working arrangements and is part of an inclusive workplace committed to diversity and equal opportunities.

Matching Summary

Match Score: 85

The Connect and Assure Specialist position at nbn offers an opportunity to contribute to Australia's telecommunications infrastructure by managing business customer orders and incidents. This role requires strong technical knowledge of telecommunications along with excellent communication and stakeholder engagement skills.

Salary

Not specified; Not specified; Benefits include 18 weeks paid parental leave and flexible working arrangements

Skills & Requirements

Must-have

  • Tier 2 troubleshooting capability
  • FTTN/B FTTC FTTP HFC technical knowledge
  • Business customer operational experience

Nice-to-have

  • Strong stakeholder engagement skills
  • Customer empathy and communication
  • Process improvement mindset

Key Requirements

  • Full working rights in Australia required

Work Rights

Must have full working rights in Australia

Tailored Resume

Cover Letter