This role involves building personal connections with customers through meaningful conversations and helping them utilize in-branch technology
Job Summary
This role involves building personal connections with customers through meaningful conversations and helping them utilize in-branch technology.
The specialist will perform financial health checks, process applications for loans and credit cards, and proactively call customers to invite them into the branch.
Team members are expected to adhere to bank processes, reconcile transactions accurately, and engage in community events to support customer wellbeing.
Matching Summary
This role involves building personal connections with customers through meaningful conversations and helping them utilize in-branch technology.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
30 hours per week availability
Monday to Friday roster coverage
9.30am to 4.00pm shift schedule
transactional needs handling
financial health check execution
Nice-to-have
passion for service excellence
ability to work independently
genuine passion for customers
holistic solution provider
community event participation
Key Requirements
Availability for predetermined Monday-Friday roster