Ambassadeur(rice) De L'expérience Client / Guest Experience Ambassador (temps Partiel/part Time)

Four Seasons Hotels Ltd

Montreal, QC, Canada
Not specified; comprehensive health benefits inclu...
Excellent french communication skills
Intermediate english knowledge required
Luxury hotel front desk experience preferred
The Guest Experience Ambassador is a central part of the Front Office Team responsible for ensuring smooth arrival and departure experiences for guests

Job Summary

  • The Guest Experience Ambassador is a central part of the Front Office Team responsible for ensuring smooth arrival and departure experiences for guests.
  • Employees receive comprehensive health benefits, discounts at Marcus Restaurant and Guerlain Spa, and complimentary meals per shift.
  • The role requires handling diverse guest requests, managing billing transactions, and utilizing various computer systems to maintain high standards of hospitality.

Matching Summary

The Guest Experience Ambassador is a central part of the Front Office Team responsible for ensuring smooth arrival and departure experiences for guests.

Salary

Not specified; Comprehensive health benefits included; Paid vacation plus two floating holidays

Skills & Requirements

Must-have

  • Excellent French communication skills
  • Intermediate English knowledge required
  • Luxury hotel front desk experience preferred
  • Ability to work any shift including nights
  • Strong customer service and interaction skills

Nice-to-have

  • Degree in hospitality or similar field
  • Cultural awareness and sensitivity
  • Ability to establish positive rapport quickly
  • Experience resolving guest complaints
  • Passion for creating memorable experiences

Key Requirements

  • Previous luxury hotel front desk experience preferred
  • Degree in hospitality or similar domain preferred
  • Availability for morning, afternoon, evening, and overnight shifts

Work Rights

Not specified

Tailored Resume

Cover Letter