Retail Technology Operations Manager

Cresco Labs Inc.

Pennsylvania, US
Base: $70,000 - $80,000 usd; bonus/equity: annual ...
On-site
Itil practices including asset management
3-5 years in it hardware provisioning
Valid driver's license required
Cresco Labs is seeking a Retail Technology Operations Manager to support technology deployments and operations in their retail stores. The ideal candidate will have a background in IT management, particularly in hardware provisioning and asset management, and will be responsible for ensuring operational excellence across their dispensaries

Job Summary

  • The role supports retail store technology deployments and roadmaps while ensuring regulatory compliance and product consistency across the cannabis industry.
  • Responsibilities include managing hardware and software installations, resolving technical challenges via ITIL practices, and executing technical project components.
  • The company offers a robust benefits package including medical, dental, vision, 401(K) matching, and potential stock options.

Matching Summary

Match Score: 75

Cresco Labs is seeking a Retail Technology Operations Manager to support technology deployments and operations in their retail stores. The ideal candidate will have a background in IT management, particularly in hardware provisioning and asset management, and will be responsible for ensuring operational excellence across their dispensaries.

Salary

Base: $70,000 - $80,000 USD; Bonus/Equity: Annual discretionary bonuses and stock options possible; Benefits: Medical, dental, vision, 401(K), FSA/HSA, LTD/STD, life insurance

Skills & Requirements

Must-have

  • ITIL practices including asset management
  • 3-5 years in IT hardware provisioning
  • Valid driver's license required
  • Willing to travel up to 50% of time
  • Experience with Freshservice ticketing system

Nice-to-have

  • Digital Transformation experience
  • Acquisition due diligence integration
  • Customer experience improvement initiatives
  • Ability to lift up to 50 lbs

Key Requirements

  • Bachelor's degree in IT Management or related field
  • 3-5 years specifically in IT hardware provisioning
  • Must be 21 years of age or older
  • Valid driver's license required
  • No visa sponsorship available

Work Rights

Not specified

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