Customer Success Specialist - Microsoft

SHI International Corp

Base: $55,000 - $75,000; bonus/equity: ote $65,000...
Microsoft volume licensing agreements
Crm software proficiency
Software renewal management
The Customer Success Specialist coordinates with sales and account teams to ensure seamless customer onboarding and engagement

Job Summary

  • The Customer Success Specialist coordinates with sales and account teams to ensure seamless customer onboarding and engagement.
  • This role involves advising customers on software programs and IT solutions to maximize their IT investments while identifying upsell opportunities.
  • Employees enjoy continuous professional growth, leadership opportunities, and world-class facilities as part of a $16 billion global provider.

Matching Summary

The Customer Success Specialist coordinates with sales and account teams to ensure seamless customer onboarding and engagement.

Salary

Base: $55,000 - $75,000; Bonus/Equity: OTE $65,000 - $85,000; Benefits: Medical, vision, dental, 401K, flexible spending

Skills & Requirements

Must-have

  • Microsoft volume licensing agreements
  • CRM software proficiency
  • Software renewal management

Nice-to-have

  • Consultative sales approach
  • Strong analytical thinking skills
  • Willingness to learn new technologies

Key Requirements

  • Bachelor's degree or relevant work experience
  • 1-3 years experience with Software Licensing Agreements
  • Obtain Microsoft AZ-900 and MS-900 certifications within 6 months

Work Rights

Not specified

Tailored Resume

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