Senior Manager, Professional Services Consultancy (airline Operational Systems & Professional Services Upsell)
CAE Australia
Multiple Locations
Fully remote
Airline operational systems consultancy
Operations control center (occ) software
Professional services upselling
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption
Job Summary
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption.
Identify and actively upsell professional services, such as training, configuration, optimization workshops, system integrations, health checks, and process re-engineering.
Build and maintain long-term relationships with key airline stakeholders across Operations, IT, and Executive levels.
Matching Summary
Serve as a trusted advisor to airline clients, providing consultancy on OCC operations, operational system optimization, and technology adoption.
Skills & Requirements
Must-have
Airline operational systems consultancy
Operations Control Center (OCC) software
Professional services upselling
Consultative selling skills
Airline operational processes knowledge
Nice-to-have
Industry developments awareness
Relationship building skills
Proactive client engagement
Key Requirements
8+ years experience in airline operations or consultancy
Bachelor's degree in Aviation, Business, or Engineering
Proven experience with OCC software
Demonstrated success in upselling professional services