It Trainer

The Salvation Army

Toronto, Canada
Base: $66,831.48 to $100,247.22; bonus/equity: not...
Design and deliver end-user training
Develop course materials and documentation
Instructor-led and virtual training delivery
The Salvation Army is a faith- and values-based organization that has served people in need for over 130 years, helping over 2 million people annually

Job Summary

  • The Salvation Army is a faith- and values-based organization that has served people in need for over 130 years, helping over 2 million people annually.
  • The IT Trainer is responsible for designing, delivering, and improving end-user training programs for internal and external software applications to ensure users can efficiently use software tools.
  • Key responsibilities include creating training curriculum, developing course materials, delivering training via various methods, and evaluating training effectiveness.

Matching Summary

The Salvation Army is a faith- and values-based organization that has served people in need for over 130 years, helping over 2 million people annually.

Salary

Base: $66,831.48 to $100,247.22; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Design and deliver end-user training
  • Develop course materials and documentation
  • Instructor-led and virtual training delivery
  • Workday Learning Management System (LMS)
  • Salesforce CRM
  • Adult learning principles

Nice-to-have

  • Faith- and values-based organization
  • Customer-service orientation
  • Continuous improvement of training

Key Requirements

  • College diploma or university degree
  • Certification in Adult Learning Theory
  • 4–6 years IT industry experience
  • 2–4 years IT/software training experience
  • Experience with Workday LMS and Salesforce CRM
  • Hands-on enterprise and desktop software experience

Work Rights

Not specified

Tailored Resume

Cover Letter