Proficiency with excel, spss, r, python, or bi tools
Avenga is seeking a Senior CX Researcher based in Argentina to lead qualitative and quantitative research initiatives that enhance customer experiences within the financial services sector. The ideal candidate will have 3-5+ years of relevant experience and a strong ability to collaborate across teams to deliver actionable insights
Job Summary
The role involves generating actionable insights that shape digital products within a large-scale, multi-brand financial services environment.
Candidates will work closely with cross-functional teams including Product, UX/UI, and Engineering to inform decisions and improve user experience.
Avenga is committed to fostering a diverse workplace where employees from different backgrounds actively shape growth while honoring boundaries.
Matching Summary
Match Score: 85
Avenga is seeking a Senior CX Researcher based in Argentina to lead qualitative and quantitative research initiatives that enhance customer experiences within the financial services sector. The ideal candidate will have 3-5+ years of relevant experience and a strong ability to collaborate across teams to deliver actionable insights.
Skills & Requirements
Must-have
3-5+ years in UX or CX Research
End-to-end qualitative and quantitative research
Proficiency with Excel, SPSS, R, Python, or BI tools
Experience collaborating in agile cross-functional teams
Designing surveys and measurement frameworks
Nice-to-have
Background in fintech, banking, or insurance
Familiarity with UX tools like Figma and Miro
Degree in Sociology, Psychology, or Data Analytics
Postgraduate studies or certifications in UX Research