Responsible for managing Front Desk activities during overnight shifts and acting as Front Desk Agent for other shifts, ensuring seamless communication and guest satisfaction
Job Summary
Responsible for managing Front Desk activities during overnight shifts and acting as Front Desk Agent for other shifts, ensuring seamless communication and guest satisfaction.
Supervises the entire hotel during overnight shifts, familiarizing with all departmental policies and procedures, and responding to a wide variety of guest requests with professionalism.
Offers a competitive salary, comprehensive benefits package, excellent training and development opportunities, complimentary accommodation, dry cleaning, and employee meals.
Matching Summary
Responsible for managing Front Desk activities during overnight shifts and acting as Front Desk Agent for other shifts, ensuring seamless communication and guest satisfaction.
Skills & Requirements
Must-have
Front Desk operations
Overnight shift supervision
Guest request handling
Hotel policies and procedures
Financial and credit procedures
Nice-to-have
Genuine heart and luxury service
Exceptional guest experiences
Team member support
Urban sophistication and Texas hospitality
Key Requirements
One to two years previous Front Desk Supervisor experience preferred
Excellent reading, writing and oral proficiency in English