Associate Principal Support Consultant, Tier 3 (clinic)

3Shape AS

Kyiv, Ukraine
On-site
Technical support for 3shape hardware and software
Provide support via online sessions, telephone, e-mails
General support case management
3Shape AS is seeking an experienced Associate Principal Support Consultant for their Kyiv office to provide technical support for their 3D scanning and software solutions. The ideal candidate will excel in customer service and possess strong English communication skills

Job Summary

  • Provide reliable and efficient technical support on 3Shape hardware and software via online sessions, telephone, e-mails, and occasional on-site events.
  • Manage support cases by collecting relevant information from customers according to company procedures and recording it using the company's CRM.
  • Being part of 3Shape means meaningful work that helps to change the future of dentistry, constant professional growth and development, and a healthy work-life balance.

Matching Summary

Match Score: 85

3Shape AS is seeking an experienced Associate Principal Support Consultant for their Kyiv office to provide technical support for their 3D scanning and software solutions. The ideal candidate will excel in customer service and possess strong English communication skills.

Skills & Requirements

Must-have

  • Technical support for 3Shape hardware and software
  • Provide support via online sessions, telephone, e-mails
  • General support case management
  • Interact with other departments
  • Full operational command of English

Nice-to-have

  • Assist customers in daily work
  • Thrive in a busy environment
  • Multitasking skills

Key Requirements

  • Experienced Support Consultant

Work Rights

Not specified

Tailored Resume

Cover Letter