Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
**
7+ years in b2b enterprise software support
5+ years managing complex saas solutions
Strong technical background in hcm or financials
** Workday is seeking a Senior Technical Account Manager for its Warsaw office, offering a fully remote work environment. The ideal candidate will possess strong technical and project management skills, with a passion for customer relations and experience in managing complex B2B enterprise software solutions. **

Job Summary

  • The role involves acting as the primary point of contact and advocate for strategic customers within a Fortune 500 AI platform company.
  • Candidates must possess strong technical acumen to ensure business objectives alignment and proactively identify opportunities to improve system reliability.
  • Workday offers a flexible work approach requiring at least 50% time in-office or with customers, along with competitive compensation including bonuses and stock grants.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Technical Account Manager for its Warsaw office, offering a fully remote work environment. The ideal candidate will possess strong technical and project management skills, with a passion for customer relations and experience in managing complex B2B enterprise software solutions. **

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described

Skills & Requirements

Must-have

  • 7+ years in B2B enterprise software support
  • 5+ years managing complex SaaS solutions
  • Strong technical background in HCM or Financials
  • Experience with C-level stakeholder engagement
  • Fluent spoken and written English

Nice-to-have

  • Fluency in German, French, or Spanish
  • History of successful issue resolution
  • Experience in Human Resources or Payroll domains
  • Ability to navigate high-stress situations
  • Strong project management and analytical skills

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years product support or consulting experience
  • 5+ years implementing complex SaaS solutions
  • English fluency required
  • Executive escalation management experience

Work Rights

Not specified

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