Manager Customer Relations

Iowa State University

Ames, Iowa, US
Not specified; pyy grade: ps807
**
5 years of related experience
High school diploma or equivalent
Direct supervisory responsibilities
** Iowa State University is seeking a Manager of Customer Relations for the Lloyd Veterinary Medical Center in Ames, Iowa. The role involves overseeing operations, managing staff, and ensuring high-quality client service in a busy veterinary teaching hospital setting. **

Job Summary

  • The role involves leading daily operations and supporting teams within the Lloyd Veterinary Medical Center, a specialized teaching hospital.
  • Candidates will supervise Veterinary Teaching Hospital Assistants, manage scheduling, and serve as a liaison between clients, clinicians, and staff.
  • Iowa State University offers comprehensive benefits including retirement plans, onsite childcare, and flexible spending accounts.

Matching Summary

Match Score: 75

** Iowa State University is seeking a Manager of Customer Relations for the Lloyd Veterinary Medical Center in Ames, Iowa. The role involves overseeing operations, managing staff, and ensuring high-quality client service in a busy veterinary teaching hospital setting. **

Salary

Not specified; Pay Grade: PS807

Skills & Requirements

Must-have

  • 5 years of related experience
  • High school diploma or equivalent
  • Direct supervisory responsibilities
  • Swing shift availability 1PM-10PM
  • On-site work at veterinary hospital

Nice-to-have

  • Experience with multi-shift staffing coordination
  • Background in developing standard operating procedures
  • Financial tracking and billing experience
  • Ability to resolve complex client issues
  • Collaboration with clinical faculty and staff

Key Requirements

  • High school diploma or equivalent
  • 5 years of related experience
  • Legal authorization to work in the U.S. without sponsorship

Work Rights

Must be legally authorized to work in the U.S.

Tailored Resume

Cover Letter