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Iowa State University is seeking a Manager of Customer Relations for the Lloyd Veterinary Medical Center in Ames, Iowa. The role involves overseeing operations, managing staff, and ensuring high-quality client service in a busy veterinary teaching hospital setting.
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Job Summary
The role involves leading daily operations and supporting teams within the Lloyd Veterinary Medical Center, a specialized teaching hospital.
Candidates will supervise Veterinary Teaching Hospital Assistants, manage scheduling, and serve as a liaison between clients, clinicians, and staff.
Iowa State University offers comprehensive benefits including retirement plans, onsite childcare, and flexible spending accounts.
Matching Summary
Match Score: 75
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Iowa State University is seeking a Manager of Customer Relations for the Lloyd Veterinary Medical Center in Ames, Iowa. The role involves overseeing operations, managing staff, and ensuring high-quality client service in a busy veterinary teaching hospital setting.
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Salary
Not specified; Pay Grade: PS807
Skills & Requirements
Must-have
5 years of related experience
High school diploma or equivalent
Direct supervisory responsibilities
Swing shift availability 1PM-10PM
On-site work at veterinary hospital
Nice-to-have
Experience with multi-shift staffing coordination
Background in developing standard operating procedures
Financial tracking and billing experience
Ability to resolve complex client issues
Collaboration with clinical faculty and staff
Key Requirements
High school diploma or equivalent
5 years of related experience
Legal authorization to work in the U.S. without sponsorship