Veterinary Customer Service Specialist

The Ohio State University

Columbus, Ohio, US
Base: $17.00 - $21.77; bonus/equity: not specified...
Respond to medical emergencies
Handle client inquiries professionally
Accurate hospital computer system use
The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team

Job Summary

  • The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team.
  • Duties include responding to routine, complex and medical emergency situations in professional manner; answering and directing internal and external calls appropriately; creating accurate day-to-day admitting information through hospital computer system; resolving routine problems and complex situations using appropriate medical terminology, office practices and procedures, and established customer service principles; maintaining safe and accurate money handling practices and abiding by all university privacy standards.
  • This opening is a full-time position (40 hours/week) on first shift including evenings and weekends, with evening and weekend hours eligible for shift differential.

Matching Summary

The College of Veterinary Medicine, Veterinary Medical Center seeks applicants for Veterinary Customer Service Specialists with the Small Animal Reception team.

Salary

Base: $17.00 - $21.77; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Respond to medical emergencies
  • Handle client inquiries professionally
  • Accurate hospital computer system use
  • Safe money handling practices
  • Adhere to university privacy standards

Nice-to-have

  • Excellent front-line client services
  • Professional demeanor
  • Team player
  • Adaptable to schedule changes

Key Requirements

  • High School graduate or equivalent
  • 1 year of relevant experience required
  • 2-4 years of relevant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter