Guest Recognition Specialist And Group Rooms Coordinator

Four Seasons Hotels Ltd

Miami Beaches, US
Hybrid
Review guest reservations and profiles daily
Process group turnovers
Monitor and manage group room blocks
This hybrid role is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator

Job Summary

  • This hybrid role is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator.
  • The Guest Recognition Specialist is an integral role in our Guest Recognition effort and our ability to deliver exceptional levels of intuitive service.
  • Four Seasons offers a competitive salary, comprehensive benefits package, excellent training and development opportunities, and employee discounts.

Matching Summary

This hybrid role is primarily responsible for the functions of Guest Recognition Specialist and Group Rooms Coordinator.

Skills & Requirements

Must-have

  • Review guest reservations and profiles daily
  • Process group turnovers
  • Monitor and manage group room blocks
  • Action guest preferences
  • Maintain group reservations email in-boxes

Nice-to-have

  • Genuine heart and personalized service
  • Creating lasting impressions
  • Connecting with people and the world

Key Requirements

  • College Education
  • Previous luxury hotel experience preferred
  • Great communications Skills
  • Valid work authorization for the U.S.

Work Rights

Must have valid work authorization

Tailored Resume

Cover Letter