Service Associate

EōS Fitness

Phoenix, AZ, US
On-site
Greet members and guests professionally
Process payments for memberships and retail
Maintain clean front desk and facility areas
The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service

Job Summary

  • The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service.
  • Service Associates act as the main host, ensuring every member feels valued while managing check-ins, inquiries, and facility cleanliness.
  • Employees must be flexible and adaptive to evolving needs while following strict safety protocols and company policies.

Matching Summary

The primary purpose of this role is to create loyal, lifelong fans and exercise practitioners by providing exceptional service.

Skills & Requirements

Must-have

  • Greet members and guests professionally
  • Process payments for memberships and retail
  • Maintain clean front desk and facility areas
  • Operate gym management software systems
  • Handle member inquiries and complaints promptly

Nice-to-have

  • Experience or interest in the fitness industry
  • Ability to multitask in fast-paced environments
  • Strong interpersonal and problem-solving skills
  • Embracing company core values of optimism and teamwork

Key Requirements

  • CPR certification required within 30 days of hire
  • Previous experience in customer service or front desk role
  • Ability to lift more than 40 lbs routinely
  • Flexibility to work evenings, weekends, and holidays
  • Proficiency in MS Office and gym management software

Work Rights

Not specified

Tailored Resume

Cover Letter