Responsable – Support Stratégique Des Moteurs En Service Pph Et Expérience Client / Manager – Pph Strategic On-wing Engine Support & Customer Experience
RTX (Raytheon Technologies)
Longueuil, Quebec, Canada
Operational excellence in customer support
Experience in aerospace or defense
Strong analytical and problem-solving skills
The Manager is responsible for transforming and expanding On-Wing engine support capabilities to deliver exceptional value to customers
Job Summary
The Manager is responsible for transforming and expanding On-Wing engine support capabilities to deliver exceptional value to customers.
This role combines strategic vision with operational execution, driving initiatives that enhance customer experience.
Pratt & Whitney Canada offers a supportive work environment recognized as one of Canada’s Best Employers for 2026.
Matching Summary
The Manager is responsible for transforming and expanding On-Wing engine support capabilities to deliver exceptional value to customers.
Skills & Requirements
Must-have
Operational excellence in customer support
Experience in aerospace or defense
Strong analytical and problem-solving skills
Nice-to-have
Excellent communication and collaboration skills
Ability to lead cross-functional teams
Experience in process improvement
Key Requirements
Bachelor’s degree in Engineering or Business Administration
Proven experience in customer support or operations