Reservation & Sales Executive

Hotel Chadstone Melbourne MGallery

Jaipur, India
Not specified; not specified; not specified
On-site
Guest reservation assistance
Room inventory management
Revenue maximization strategies
Hotel Chadstone Melbourne MGallery is seeking a Reservation & Sales Executive to assist guests with reservations and enhance their experience while maximizing revenue opportunities. The ideal candidate will have strong customer service skills, experience in hospitality, and a commitment to exceeding guest expectations

Job Summary

  • The role involves assisting guests with reservations, modifying bookings, and answering inquiries to ensure a seamless stay experience.
  • Employees are expected to maximize revenue by promoting hotel services, packages, and upselling room upgrades during the reservation process.
  • The position requires fostering Raffles brand values such as authenticity, humility, and excellence while building long-lasting relationships with guests and team members.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking a Reservation & Sales Executive to assist guests with reservations and enhance their experience while maximizing revenue opportunities. The ideal candidate will have strong customer service skills, experience in hospitality, and a commitment to exceeding guest expectations.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Guest reservation assistance
  • Room inventory management
  • Revenue maximization strategies
  • Upselling room upgrades
  • Cross-departmental coordination

Nice-to-have

  • Exceptional service delivery
  • Raffles brand values alignment
  • Strong communication skills
  • Problem-solving abilities
  • Team collaboration mindset

Key Requirements

  • Experience in hotel reservation systems
  • Ability to handle guest complaints effectively
  • Commitment to exceeding guest expectations

Work Rights

Not specified

Tailored Resume

Cover Letter