The role holder will be responsible for developing and maintaining relationships with a portfolio of corporate customers, acting as a named point of contact for sales and servicing requirements
Job Summary
The role holder will be responsible for developing and maintaining relationships with a portfolio of corporate customers, acting as a named point of contact for sales and servicing requirements.
Responsibilities include handling routine customer enquiries, managing account queries, processing payments, and coordinating account documentation.
The position requires supporting the adoption of digital platforms for clients and contributing to a culture of operational excellence.
Matching Summary
The role holder will be responsible for developing and maintaining relationships with a portfolio of corporate customers, acting as a named point of contact for sales and servicing requirements.
Skills & Requirements
Must-have
Customer relationship management
Handle customer enquiries
Payment processing
Account documentation
Digital platform support
Nice-to-have
Operational excellence culture
Process improvement identification
Proactive customer engagement
Key Requirements
Minimum 2 years relevant experience or 5 years bank related experience
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies