Customer Services Administrator (m/f/d)

Axalta Coating Systems

Wellingborough, United Kingdom
Hybrid
Fluent english communication skills
Sap s/4hana system experience
Salesforce.com system proficiency
The role involves delivering world-class customer service across all communication channels including telephone and written correspondence

Job Summary

  • The role involves delivering world-class customer service across all communication channels including telephone and written correspondence.
  • Candidates will process daily customer orders while ensuring accurate data entry and verifying credit control information.
  • The position requires producing insightful sales and statistical reports for management and sales teams using complex data analysis.

Matching Summary

The role involves delivering world-class customer service across all communication channels including telephone and written correspondence.

Skills & Requirements

Must-have

  • Fluent English communication skills
  • SAP S/4HANA system experience
  • Salesforce.com system proficiency
  • Daily customer order processing
  • Credit control verification

Nice-to-have

  • Additional language skills beneficial
  • Proactive approach to continuous improvement
  • Strong multitasking and prioritization abilities
  • Experience with Zendesk platform
  • Collaborative team player mindset

Key Requirements

  • Fully fluent in English language
  • Experience using SAP S/4HANA systems
  • Experience using Salesforce.com systems
  • Intermediate level Microsoft Office proficiency
  • Strong attention to detail in record-keeping

Work Rights

Not specified

Tailored Resume

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