Teamleiter M/w/d Im Reparaturgeschäft Für Aufzüge

KONE Macedonia

Unknown, North Macedonia
Not specified
Elevator repair service operations
Technician team leadership
Customer satisfaction management
KONE Macedonia is seeking a Team Leader for their elevator repair business, responsible for customer relationship management, service operations, and people management. The ideal candidate will have experience in repair services, leadership abilities, and a strong focus on customer satisfaction. KONE emphasizes a collaborative and innovative work culture, promoting employee engagement and sustainability

Job Summary

  • The role is accountable for ensuring equipment safety, performance, and precise communication to maintain high customer satisfaction.
  • Responsibilities include managing technician schedules, validating service contracts, and resolving complex callout assignments and safety issues.
  • KONE fosters an innovative culture that values individual contributions, sustainability, and ethical business practices while supporting employee career goals.

Matching Summary

Match Score: 85

KONE Macedonia is seeking a Team Leader for their elevator repair business, responsible for customer relationship management, service operations, and people management. The ideal candidate will have experience in repair services, leadership abilities, and a strong focus on customer satisfaction. KONE emphasizes a collaborative and innovative work culture, promoting employee engagement and sustainability.

Skills & Requirements

Must-have

  • elevator repair service operations
  • technician team leadership
  • customer satisfaction management
  • safety compliance and accident investigation
  • service contract validation
  • callout resolution and scheduling

Nice-to-have

  • innovative collaborative working culture
  • employee engagement focus
  • sustainability integration
  • ethical business practices
  • career development opportunities

Key Requirements

  • Experience in elevator or lift maintenance
  • Proven leadership of technical teams
  • Knowledge of local safety regulations
  • Ability to manage field operations costs
  • Strong conflict resolution skills

Work Rights

Not specified

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