The International Rescue Committee (IRC) is seeking an Asistente PQRF, responsible for managing customer feedback and accountability mechanisms in humanitarian contexts. The ideal candidate should have experience in social sciences, strong communication skills, and a commitment to humanitarian principles
Job Summary
The role is responsible for managing customer accountability mechanisms including questions, complaints, and claims for the International Rescue Committee.
Candidates must have a Bachelor's degree in Social Sciences, Psychology, Communication, or related fields with 1-2 years of relevant experience.
The position requires analyzing feedback data to generate reports that inform project improvements and ensure transparency with stakeholders.
Matching Summary
Match Score: 75
The International Rescue Committee (IRC) is seeking an Asistente PQRF, responsible for managing customer feedback and accountability mechanisms in humanitarian contexts. The ideal candidate should have experience in social sciences, strong communication skills, and a commitment to humanitarian principles.
Skills & Requirements
Must-have
1-2 years NGO experience
Experience with vulnerable populations
Data collection and analysis skills
Humanitarian principles understanding
Report generation capabilities
Nice-to-have
Knowledge of CommCare or PowerBI
Local language proficiency
Valid driver's license
Kobo Toolbox experience
Strong problem-solving initiative
Key Requirements
Bachelor's degree in Social Sciences or related field