Sales Support & Services Civil

C295

Jakarta, Indonesia
Crm system management
Sales report analysis
Customer inquiry response
The Sales Support & Services Civil will provide essential administrative and operational support to the civil aviation sales team, ensuring smooth sales processes, efficient customer service, and timely delivery of services

Job Summary

  • The Sales Support & Services Civil will provide essential administrative and operational support to the civil aviation sales team, ensuring smooth sales processes, efficient customer service, and timely delivery of services.
  • Assist the sales team with preparing proposals, presentations, and sales contracts for civil aviation clients and manage and update customer relationship management (CRM) systems with accurate sales data and customer interactions.
  • Respond to customer inquiries and provide support regarding product information, order status, and after-sales service, and liaise with technical support teams to resolve customer issues and ensure high levels of customer satisfaction.

Matching Summary

The Sales Support & Services Civil will provide essential administrative and operational support to the civil aviation sales team, ensuring smooth sales processes, efficient customer service, and timely delivery of services.

Skills & Requirements

Must-have

  • CRM system management
  • Sales report analysis
  • Customer inquiry response
  • Sales documentation maintenance
  • Sales order processing
  • English and Bahasa Indonesia communication

Nice-to-have

  • Proactive attitude
  • Willingness to learn
  • Customer-centric approach
  • Adapt to new challenges

Key Requirements

  • Bachelor's degree in Business Administration, Marketing, Aviation Management, or related field
  • 2+ years of experience in sales support, customer service, or administrative role
  • Proficient in Microsoft Office Suite and CRM software

Work Rights

Not specified

Tailored Resume

Cover Letter