Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
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Advocate Health is seeking a full-time Patient Service Representative (PSR) for their Neurology: Behavioral department in Park Ridge, IL. The role involves providing high-quality patient service and supporting the care team while ensuring accurate billing and medical records management.
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Job Summary
The role supports providers by connecting with patients and ensuring a seamless, compassionate experience every day.
Responsibilities include efficient patient services, accurate billing information entry at time of service, and maintaining timely medical records.
Advocate Health offers comprehensive benefits including health insurance, retirement plans, and paid time off for eligible teammates.
Matching Summary
Match Score: 75
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Advocate Health is seeking a full-time Patient Service Representative (PSR) for their Neurology: Behavioral department in Park Ridge, IL. The role involves providing high-quality patient service and supporting the care team while ensuring accurate billing and medical records management.
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Salary
Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, and retirement match
Skills & Requirements
Must-have
High school diploma or equivalent
One to two years customer service experience
Experience handling difficult callers
Nice-to-have
Passion for teamwork and care
Commitment to equity and excellence
Ability to work in a nonprofit system
Key Requirements
High school diploma or equivalent required
1-2 years related customer service experience
Experience handling difficult customers or patients