Dni & Pricing Dispute Coordinator

BP Retail UK

Budapest, Hungary
Not specified; bonus opportunities based on perfor...
Hybrid
1-2 years customer service knowledge
Strong time management and organization skills
Ability to meet tight deadlines
This role serves as the first point of contact for written enquiries from customers and internal teams regarding pricing and invoicing issues

Job Summary

  • This role serves as the first point of contact for written enquiries from customers and internal teams regarding pricing and invoicing issues.
  • The position involves coordinating mass invoice correction cases, analyzing historical data to drive preventive actions, and ensuring compliance with company policies.
  • Employees benefit from a hybrid working arrangement, performance-based bonuses, and access to extensive learning options and wellbeing programs.

Matching Summary

This role serves as the first point of contact for written enquiries from customers and internal teams regarding pricing and invoicing issues.

Salary

Not specified; Bonus opportunities based on performance; Benefits include life/health insurance, share match plan, and parental leave

Skills & Requirements

Must-have

  • 1-2 years customer service knowledge
  • Strong time management and organization skills
  • Ability to meet tight deadlines
  • Proficiency in Excel required
  • Intermediate aptitude for SAP and Salesforce

Nice-to-have

  • High analytical skills
  • Ability to work under time pressure
  • Constructive communication skills
  • Active listening skills
  • Process efficiency mindset

Key Requirements

  • Minimum 1-2 years relevant Customer Service experience
  • Proficiency in Excel demonstrated
  • Intermediate systems aptitude (SAP/Salesforce)

Work Rights

Not specified

Tailored Resume

Cover Letter