Technical Account Manager - Latam

Alarm

Bogotá, Colombia
On-site (3 days per week in bogotá office)
Product support and training
Gather partner feedback
Demonstrate product knowledge
Alarm.com is seeking a Technical Account Manager in Bogotá, Colombia, to drive the onboarding process and manage relationships with key international partners. The ideal candidate will have a passion for technology, excellent problem-solving skills, and the ability to operate independently while providing top-notch support to partners

Job Summary

  • Drive the Technical Onboarding process to ensure new partners have all the training and tools they need to succeed.
  • Manage a subset of Alarm.com’s key international partners to ensure they efficiently utilize the full suite of Alarm.com services and tools.
  • We’re searching for high-powered talent with a passion for technology, a consultative and entrepreneurial spirit, and a desire to drive and manage relationships internally across departments and externally with our partners.

Matching Summary

Match Score: 85

Alarm.com is seeking a Technical Account Manager in Bogotá, Colombia, to drive the onboarding process and manage relationships with key international partners. The ideal candidate will have a passion for technology, excellent problem-solving skills, and the ability to operate independently while providing top-notch support to partners.

Skills & Requirements

Must-have

  • product support and training
  • gather partner feedback
  • demonstrate product knowledge
  • create training materials
  • conduct local and remote tests
  • drive tool adoption

Nice-to-have

  • entrepreneurial spirit
  • consultative approach
  • team spirit
  • positive attitude

Key Requirements

  • BA or BS, Engineering, Math, or sciences preferred
  • English communication skills
  • Proficiency in consumer, cloud, and IoT technology
  • Availability to travel up to 65% within the LATAM region
  • Experience with intrusion detection systems, access control, home automation, or video over IP is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter