Dispatcher

Happy Hiller

Goodlettsville, TN, United States
On-site
Coordinate technician schedules
Prioritize service calls
Manage conflict resolution
The position of the dispatcher coordinates appointments for technicians at customer sites to maximize productivity and be the liaison between the company, technician and customer and to deliver exceptional customer service reflective of Hiller’s values

Job Summary

  • The position of the dispatcher coordinates appointments for technicians at customer sites to maximize productivity and be the liaison between the company, technician and customer and to deliver exceptional customer service reflective of Hiller’s values.
  • Our Mission Be America’s Best home service company by providing care, growth and opportunity ensuring every team member is happy.
  • Benefits include Weekly Pay, Competitive Bonus Structure, Year-round work, No layoffs, Advancement opportunities, Team Atmosphere, Free Tele-Health on Day 1!, Medical, Dental & Vision Insurance, Long and Short-term disability, Company paid life insurance, 401k matching, Company paid vacation, Paid holidays, and Flex Spending accounts.

Matching Summary

The position of the dispatcher coordinates appointments for technicians at customer sites to maximize productivity and be the liaison between the company, technician and customer and to deliver exceptional customer service reflective of Hiller’s values.

Skills & Requirements

Must-have

  • Coordinate technician schedules
  • Prioritize service calls
  • Manage conflict resolution
  • Maintain customer database

Nice-to-have

  • Family owned and care culture
  • Healthy work/life balance
  • Team atmosphere

Key Requirements

  • Minimum of 3 years prior industry experience
  • High School diploma or GED required
  • Ability to work extended hours, nights or weekends

Work Rights

Not specified

Tailored Resume

Cover Letter