Commensurate with education + experience; not spec...
Not specified
Workday crm administration experience
Audience segmentation and workflow building
Data governance and ferpa compliance knowledge
The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator, specifically a Customer Relationship Management (CRM) Specialist for Workday. The ideal candidate will have experience in CRM administration within higher education, focusing on enhancing student communications and retention through effective use of data analytics and system solutions
Job Summary
The University of Arkansas at Pine Bluff invites applications for a CRM Specialist to serve as the lead technical specialist for Workday configuration and analytics.
This role partners closely with Enrollment Management and Academic Affairs to ensure timely, targeted, and compliant student communications.
The position offers benefits eligibility and is part of UAPB's institutional transformation agenda to modernize student engagement through technology.
Matching Summary
Match Score: 85
The University of Arkansas at Pine Bluff is seeking an Information Systems Coordinator, specifically a Customer Relationship Management (CRM) Specialist for Workday. The ideal candidate will have experience in CRM administration within higher education, focusing on enhancing student communications and retention through effective use of data analytics and system solutions.
Salary
Commensurate with education and experience; Not specified; Benefits eligible
Skills & Requirements
Must-have
Workday CRM administration experience
Audience segmentation and workflow building
Data governance and FERPA compliance knowledge
Nice-to-have
Experience with new system rollout implementation
Change management and end-user adoption strategies
Dashboard creation for retention metrics
Key Requirements
Bachelor's degree in related field
Minimum 3 years relevant CRM or data analytics experience
Proof of legal authority to work in the United States
Work Rights
Must have proof of legal authority to work in the United States