Customer Service Representative - Hawaii Kai

VCA Animal Hospitals

Hawaii Kai, Hawaii, USA
Base: $19.00 - $22.00 ph; bonus/equity: not specif...
Customer service functions
Scheduling and confirming appointments
Processing payments
At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously

Job Summary

  • At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.
  • The Client Service Representative is responsible for greeting visitors, answering telephones, scheduling appointments, processing payments, and maintaining hospital cleanliness.
  • We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more.

Matching Summary

At VCA Animal Hospitals, we take our mission statement – your pet’s health is our top priority and excellent service is our goal – very seriously.

Salary

Base: $19.00 - $22.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), pet discounts

Skills & Requirements

Must-have

  • Customer service functions
  • Scheduling and confirming appointments
  • Processing payments
  • Managing medical records
  • Hospital maintenance duties

Nice-to-have

  • Educating clients on pet care
  • Outbound client follow-up calls
  • Presenting and explaining fees
  • Friendly and professional demeanor

Key Requirements

  • Experience in client service
  • Ability to manage medical records
  • Professional communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter