Microinsurance_ Head Of Customer & Product

Absa Group

Johannesburg, South Africa
Customer centric product design
Product lifecycle management
Digital adoption
Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives

Job Summary

  • Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives.
  • The role supports sustainable growth and financial inclusion by driving high quality product delivery, digital adoption, and customer outcomes, while collaborating closely with cross functional stakeholders.
  • Lead, coach, and develop a team to deliver on product and customer objectives, fostering accountability and continuous improvement.

Matching Summary

Lead the execution and optimisation of customer centric microinsurance products and propositions across their lifecycle, ensuring alignment to approved business strategy, regulatory standards, and commercial objectives.

Skills & Requirements

Must-have

  • customer centric product design
  • product lifecycle management
  • digital adoption
  • regulatory compliance
  • financial inclusion

Nice-to-have

  • collaboration with cross functional stakeholders
  • team leadership and development
  • continuous improvement mindset
  • driving sustainable growth

Key Requirements

  • 7-10 years experience in insurance or financial services
  • 5 years senior leadership role
  • Honours or Master's degree

Work Rights

Not specified

Tailored Resume

Cover Letter