Workplace Ambassador

JLL UK

Kuala Lumpur, Malaysia
On-site
Customer-centric experience
Outstanding workplace experience
Single point of contact
JLL UK is seeking a Workplace Ambassador for their Kuala Lumpur office, responsible for enhancing the customer experience in the workplace. The ideal candidate should possess strong communication and organizational skills and have a background in hospitality or event management

Job Summary

  • This position is responsible for creating a Customer-Centric Experience for the Guest within their assigned portfolio, with the focus on providing outstanding Experience in the Workplace.
  • The role acts as an embedded point of contact for the Client (“GRE”) team regarding Workplace activities at a Site level, and supports account initiatives by driving consistent implementation and delivery through nudge behaviors.
  • You will mostly find me in the community lounge helping with services with the tea lady, mingling with community members and also ensuring everything is available, cups / glasses etc. are ready for use, and generally everything is clean and tidy.

Matching Summary

Match Score: 85

JLL UK is seeking a Workplace Ambassador for their Kuala Lumpur office, responsible for enhancing the customer experience in the workplace. The ideal candidate should possess strong communication and organizational skills and have a background in hospitality or event management.

Skills & Requirements

Must-have

  • Customer-centric experience
  • Outstanding workplace experience
  • Single point of contact
  • Occupant delight
  • Hospitality-oriented communication
  • Repair & maintenance services management

Nice-to-have

  • Proactive and responsive team player
  • Community engagement
  • Data analysis for improvement
  • Adaptable to fast-paced environment
  • Initiate improvement initiatives

Key Requirements

  • 3 - 5 years' experience
  • Hospitality / Flight Attendant / Events Management / Serviced Office experience
  • Fluent in English (verbal and written)
  • Strong PC literacy and proficiency in MS Office

Work Rights

Not specified

Tailored Resume

Cover Letter