$19.00 - $28.84 hourly; not specified; not specifi...
Customer service standards
Digital demonstrations
Lobby management
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions
Job Summary
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
Processes a variety of financial transactions in an accurate and efficient manner.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Matching Summary
Specializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions.
Salary
$19.00 - $28.84 Hourly; Not specified; Not specified
Skills & Requirements
Must-have
Customer service standards
Digital demonstrations
Lobby management
Accurate transaction processing
Account services issue resolution
Risk management decisions
Nice-to-have
Empathy
Customer centricity
Flexibility and adaptability
Digital fluency
Entrepreneurial spirit
Critical thinking
Key Requirements
High school diploma or equivalent (GED)
Minimum of 6 months customer service experience
Data entry and/or cash handling experience
Proven verbal communication skills
Proven interpersonal skills
Proven ability to demonstrated exceptional customer service