SGS is the world leader in inspection, verification, analysis, training, and certification, with a global network of over 2,400 offices and laboratories
Job Summary
SGS is the world leader in inspection, verification, analysis, training, and certification, with a global network of over 2,400 offices and laboratories.
The Customer Service Associate will prepare and submit quotes for USP, EP, and JP compendial testing, acting as a liaison between clients and technical departments.
This role requires a Bachelor's degree in a scientific field and a minimum of 1 year in customer service and 2 years in pharma laboratory testing with cGMP experience.
Matching Summary
SGS is the world leader in inspection, verification, analysis, training, and certification, with a global network of over 2,400 offices and laboratories.
Salary
A Convenir
Skills & Requirements
Must-have
USP, EP, JP compendial testing
Client and quote information management
Liaison between clients and lab
Technical solutions in proposals
Salesforce, PandaDoc experience desirable
English C1 level communication
Nice-to-have
Business management or Finance education
Interpret technical documents
Study protocols and RFPs
Key Requirements
Bachelor's degree in Chemistry, Microbiology, or related discipline
Minimum 1 year customer service experience
Minimum 2 years Pharma laboratory testing experience