Sr. Specialized Customer Success Manager, Clm (evisort)

Workday

Washington DC Metro, USA
Primary location base pyy range: $119,500 usd - $1...
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Ai-powered contract lifecycle management
Customer success framework
Workflow redesign and optimization
** Workday is seeking a Senior Specialized Customer Success Manager for its CLM (Evisort) team, a customer-facing role focused on driving the adoption of AI-powered contract lifecycle management solutions. The ideal candidate will possess significant experience in customer success and CLM, demonstrating strong relationship management and strategic engagement skills. **

Job Summary

  • As a CLM Customer Success Manager, you’ll be part of a specialized team focused on driving deep, measurable adoption and value realization for AI-powered contract lifecycle management workflows.
  • The Specialized Customer Success Manager for CLM (Evisort) is a customer-facing role at the intersection of AI value realization, CLM transformation, and strategic Customer Success.
  • In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul.

Matching Summary

Match Score: 75

** Workday is seeking a Senior Specialized Customer Success Manager for its CLM (Evisort) team, a customer-facing role focused on driving the adoption of AI-powered contract lifecycle management solutions. The ideal candidate will possess significant experience in customer success and CLM, demonstrating strong relationship management and strategic engagement skills. **

Salary

Primary Location Base Pay Range: $119,500 USD - $179,300 USD; Additional US Location(s) Base Pay Range: $108,200 USD - $192,200 USD; Bonus/Equity: May be eligible for Workday Bonus Plan or role-specific commission/bonus, as well as annual refresh stock grants

Skills & Requirements

Must-have

  • AI-powered contract lifecycle management
  • Customer Success framework
  • workflow redesign and optimization
  • product usage data analysis
  • executive-level facilitation

Nice-to-have

  • sun-drenched optimism and drive
  • courageous collaborators
  • curious minds
  • genuine care
  • bold ideas

Key Requirements

  • 5+ years customer-facing services experience
  • 5+ years managing customer relationships
  • 3+ years Contract Lifecycle Management (CLM) experience
  • Ability to travel up to 15%

Work Rights

Not specified

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