We’re transforming at pace and investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers
Job Summary
We’re transforming at pace and investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers.
You’ll be the expert on the copy, tone and personality of apps and websites our customers rely on every single day, combining research and insights with clear people-focused language.
We offer a wide-ranging benefits package including a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes, and 30 days’ holiday plus bank holidays.
Matching Summary
We’re transforming at pace and investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers.
Salary
Base: £72,702 - £80,780; Bonus/Equity: Annual performance-related bonus and share schemes; Benefits: Pension up to 15%, wellbeing initiatives, 30 days holiday plus bank holidays
Skills & Requirements
Must-have
Content design for digital apps and websites
Hybrid working with office presence
Experience with design platforms like Figma
Writing clear, concise, and consistent copy
Collaborating with multi-disciplinary teams
Creating accessible and engaging content
Nice-to-have
Agentic AI experience
Working in complex financial landscapes
Flexibility in multiple tones of voice
Empathy for customer needs
Influencing across product, risk, legal teams
Key Requirements
Minimum 5 years UX writing or content design experience