Kundenberater/customer Service Im Gesundheitswesen – Inbound (m/w/d)

VitalAire GmbH

Lünen, Germany
Fair compensation; not specified; includes compyny...
**
Completed vocational training
Strong communication skills
Structured and efficient work style
** VitalAire GmbH is seeking a Kundenberater for their healthcare customer service team in Lünen, Germany. The position focuses on providing support to patients in managing their home healthcare needs, with a strong emphasis on communication and organization. **

Job Summary

  • You will serve as the central contact point for patients needing support with their health care supply via phone, email, and post.
  • The role involves managing the entire ordering process from new supplies to existing orders while acting as a bridge between patients and insurance companies.
  • Employees enjoy flexible working conditions including two days of remote work per week, 30 days of vacation, and comprehensive benefits like subsidized gym memberships.

Matching Summary

Match Score: 75

** VitalAire GmbH is seeking a Kundenberater for their healthcare customer service team in Lünen, Germany. The position focuses on providing support to patients in managing their home healthcare needs, with a strong emphasis on communication and organization. **

Salary

Fair compensation; Not specified; Includes company pension scheme

Skills & Requirements

Must-have

  • Completed vocational training
  • Strong communication skills
  • Structured and efficient work style
  • Team-oriented mindset
  • MS Office or Google Workspace proficiency

Nice-to-have

  • Previous customer service experience
  • SAP knowledge
  • Sales background
  • Contact center experience
  • Healthcare industry background

Key Requirements

  • Completed vocational training (commercial or healthcare)

Work Rights

Not specified

Tailored Resume

Cover Letter