Desktop Support Technician

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
$43,923; not specified; yes py
**
Support technology equipment and software
Respond to it service tickets
Install and configure operating systems
** The University of Arkansas is seeking a Desktop Support Technician to provide technical support and maintenance of technology equipment and software for end users. The ideal candidate will have a background in computer support with experience in both Windows and Mac systems, and the position offers a comprehensive benefits package. **

Job Summary

  • The Desktop Support Technician is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.
  • The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs.

Matching Summary

Match Score: 75

** The University of Arkansas is seeking a Desktop Support Technician to provide technical support and maintenance of technology equipment and software for end users. The ideal candidate will have a background in computer support with experience in both Windows and Mac systems, and the position offers a comprehensive benefits package. **

Salary

$43,923; Not specified; Yes

Skills & Requirements

Must-have

  • Support technology equipment and software
  • Respond to IT service tickets
  • Install and configure operating systems
  • Transport and deploy IT hardware
  • Function as tier-2 support resource

Nice-to-have

  • Strong customer service skills
  • Strong communication skills
  • Create and maintain collegial relationships

Key Requirements

  • Bachelor's degree or technical training
  • 2+ years computer support experience
  • Experience supporting Windows and Mac
  • Experience with endpoint management software
  • Networking essentials knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter