Video Operations Support Specialist 2

The Comcast Nbcuniversal Foundation Inc

Centennial, CO, United States
Base: $70,511.76 - $105,767.64; bonus/equity: not ...
On-site
Video on demand asset delivery
Content delivery service
Operational performance measurement
The Comcast NBCUniversal Foundation is seeking a Video Operations Support Specialist to enhance its Video on Demand asset delivery platform. The role involves customer interaction, operational tracking, and the management of content delivery processes, requiring a blend of technical expertise and strong communication skills

Job Summary

  • Responsible for supporting processes and practices of the Video on Demand asset delivery platform and ensure world class level of service in content delivery.
  • Tracks and forecasts operations of deliverables and supports workflows in order to measure operational performance, as well as, identify and assess areas of opportunity for improved efficiencies, performance, and reliability.
  • Comcast provides best-in-class Benefits to eligible employees, including Medical & Dental, 401(k) Savings Plan, and generous paid time off.

Matching Summary

Match Score: 85

The Comcast NBCUniversal Foundation is seeking a Video Operations Support Specialist to enhance its Video on Demand asset delivery platform. The role involves customer interaction, operational tracking, and the management of content delivery processes, requiring a blend of technical expertise and strong communication skills.

Salary

Base: $70,511.76 - $105,767.64; Bonus/Equity: Not specified; Benefits: Medical & Dental, 401(k) Savings Plan, Generous paid time off

Skills & Requirements

Must-have

  • Video on Demand asset delivery
  • Content delivery service
  • Operational performance measurement
  • Customer facing role
  • Video technology understanding
  • Microsoft Office Suite proficiency

Nice-to-have

  • Proactive issue identification
  • Innovation and efficiency assessment
  • Cross-functional collaboration

Key Requirements

  • 2-5 Years relevant work experience
  • Bachelor's Degree or equivalent experience
  • Experience with video technology and basic understanding of metadata and CableLabs specifications
  • Flexible work hours, including on-call rotations
  • Must be able to work nights and weekends

Work Rights

Not specified

Tailored Resume

Cover Letter