Director, Product Support

JLL

Warsaw, Poland
Peoplesoft financial management 9.2 support
System monitoring and incident management
Sql and psquery for data analysis
This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes

Job Summary

  • This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.
  • Partner with finance and accounting teams to understand business needs and translate them into detailed functional specifications for system enhancements.
  • Serve as the subject matter expert for PeopleSoft Financial Modules within the IT organization.

Matching Summary

This role ensures seamless business continuity through proactive system monitoring, rapid issue resolution, and comprehensive support for critical financial processes.

Skills & Requirements

Must-have

  • PeopleSoft Financial Management 9.2 support
  • System monitoring and incident management
  • SQL and PSQuery for data analysis
  • Financial close process support
  • Proactive system monitoring
  • Root cause analysis and issue resolution

Nice-to-have

  • Process automation tools
  • Predictive analytics solutions
  • Mentoring technical teams
  • Cross-functional initiative leadership

Key Requirements

  • 3-5 years supporting PeopleSoft Financial Management 9.2
  • Bachelor's degree in Information Systems, Computer Science, Business Administration, or related field
  • Deep functional knowledge of PeopleSoft FSCM 9.2 modules
  • Experience with system monitoring and incident management
  • SQL skills and PSQuery experience
  • Strong understanding of financial close processes

Work Rights

Not specified

Tailored Resume

Cover Letter