Customer Service Representative

BMO

Glace Bay, Nova Scotia, Canada
Base: $34,750.00 - $44,900.00; bonus/equity: not s...
Deliver exceptional customer service
Identify customer needs
Provide financial solutions advice
Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions

Job Summary

  • Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.
  • Supports customer requests, handles transactions, and offers advice on digital banking options to ensure a seamless experience.
  • BMO offers a total compensation package that may include performance-based incentives, bonuses, health insurance, tuition reimbursement, and retirement savings plans.

Matching Summary

Delivers exceptional service to BMO customers and prospects, identifying needs and providing guidance on financial solutions.

Salary

Base: $34,750.00 - $44,900.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Deliver exceptional customer service
  • Identify customer needs
  • Provide financial solutions advice
  • Handle banking transactions
  • Manage cash transactions
  • Follow risk and compliance processes

Nice-to-have

  • Creative problem-solving
  • Personalized customer experience
  • Continuous improvement mindset
  • Adaptable to schedule changes

Key Requirements

  • Post-secondary degree or certification desirable
  • High-level knowledge of personal, commercial offers
  • Confident use of social media, tablets, smartphones
  • Skilled in assisting users with digital applications
  • Basic knowledge of sales and business banking solutions

Work Rights

Not specified

Tailored Resume

Cover Letter