Personal Banking Associate Trainee - Korean Language Skills Considered An Asset

TD

Coquitlam, British Columbia, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Customer service transactions
Provide information and advice
Digital education
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions, while understanding customer needs and guiding them to the right contact person.
  • TD offers a Total Rewards package reflecting investments in colleagues' financial, physical, and mental well-being, including base salary, variable compensation, health benefits, savings programs, and career development opportunities.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer service transactions
  • Provide information and advice
  • Digital education
  • Customer problem resolution
  • Branch operations and processes
  • Timely and accurate completion

Nice-to-have

  • Build impactful relationships
  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Execute with speed and impact
  • Positive and equitable work environment

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Investment Funds Canada (IFC) or equivalent – post-appointment within 6 months
  • Proficiency in using MS Office
  • Knowledge of banking solutions and processes
  • Self-starter with strong administration skills
  • Dynamic, diligent, and effective influencer
  • Strong communicator with customer experience skills
  • Trainee Mobility within Assigned District

Work Rights

Not specified

Tailored Resume

Cover Letter