It Production Support

DXC Technology UK

Putrajaya, Malaysia
Hybrid
2-6 years it service management experience
Sql oracle query execution skills
Mq and ftp data feeding tools knowledge
The role involves managing production stability, incident resolution, and continuous improvement for critical business applications

Job Summary

  • The role involves managing production stability, incident resolution, and continuous improvement for critical business applications.
  • Candidates must have strong IT foundations with hands-on experience in data feeding tools like MQ and FTPs.
  • DXC Technology prioritizes in-person collaboration while fostering an inclusive environment where everyone can thrive.

Matching Summary

The role involves managing production stability, incident resolution, and continuous improvement for critical business applications.

Skills & Requirements

Must-have

  • 2-6 years IT Service Management experience
  • SQL Oracle query execution skills
  • MQ and FTP data feeding tools knowledge
  • Remedy ServiceNow or JIRA ticketing systems
  • Incident and problem management processes

Nice-to-have

  • Experience in finance banking or insurance industry
  • ITIL certification advantage
  • Bachelor's or Master's degree in IT Engineering
  • Strong analytical and problem-solving skills
  • Proactive structured work style

Key Requirements

  • Bachelor's or Master's degree in IT Engineering Finance
  • 2-6 years experience for Experienced level roles
  • More than 6 years experience for Senior level roles
  • ITIL certification is an advantage

Work Rights

Not specified

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