Senior Technical Account Manager

Genesys

Vimercate, Italy
Technical account management experience
Strong knowledge of cloud technologies
Excellent communication skills
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
  • The Senior Technical Account Manager is responsible for delivering technical success and managing customer relationships.
  • The ideal candidate will demonstrate strong technical acumen and ownership while advocating for customer needs.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

Skills & Requirements

Must-have

  • Technical account management experience
  • Strong knowledge of cloud technologies
  • Excellent communication skills

Nice-to-have

  • Proactive and innovative thinker
  • Ability to work in a fast-paced environment
  • Empathy and respect in conflict resolution

Key Requirements

  • Minimum of 5 years of relevant work experience
  • Strong technical background in CX enterprise software
  • Fluent in English

Work Rights

Not specified

Tailored Resume

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