Responsible for providing a trusted and quality HR advisory service by resolving low to medium complexity HR queries and issues in respect of HR policies and processes
Job Summary
Responsible for providing a trusted and quality HR advisory service by resolving low to medium complexity HR queries and issues in respect of HR policies and processes.
Utilize Knowledge Base to handle all incoming queries that can be resolved during phone call or that require basic investigation to provide resolution; actively utilize all resources and technology available.
A high-performing team, we are united and motivated by our shared purpose – to push the boundaries of science to deliver life-changing medicines.
Matching Summary
Responsible for providing a trusted and quality HR advisory service by resolving low to medium complexity HR queries and issues in respect of HR policies and processes.
Skills & Requirements
Must-have
HR policies and processes
Workday data accuracy
ServiceNow ticketing tool
Customer experience delivery
Confidential information handling
Nice-to-have
Problem-solving and curiosity
Drive for learning
Positive relationship building
Science-led patient focus
Key Requirements
University degree
Advanced English and Turkish
Minimum 1 year HR experience
HR Service Center or payroll experience is an asset